pinoy time Privacy Policy – How We Handle Your Data

1. Information We Collect

When you register an account with pinoy time, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a government-issued ID or other supporting documents to confirm your identity and age. When you make deposits or withdrawals, we collect transaction details including payment method information and transaction amounts in Philippine pesos. We also collect technical data such as your device type, browser, IP address, and session activity to help us maintain platform security and improve your experience. All information collected is used only for the purposes described in this policy and is not shared with third parties for marketing purposes.

2. How We Use Your Information

Your personal data is used to create and manage your account, process deposits and withdrawals, verify your identity, and provide customer support. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Transaction data is used to process payments accurately and to comply with financial reporting requirements under Philippine law. Technical data helps us detect and prevent fraud, protect account security, and optimise the platform for mobile users across the Philippines. We may also use anonymised, aggregated data to analyse platform performance and improve the overall player experience — this data cannot be used to identify you personally.

3. Sharing of Personal Data

pinoy time does not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary to deliver those services. All third-party partners are required to handle your data in accordance with applicable privacy laws and our data processing agreements. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law or in response to a valid legal request. In all cases, we take steps to ensure that your data is shared only when necessary and with appropriate safeguards in place.

4. Data Storage and Security

Your personal data is stored on secure servers with access controls, encryption, and regular security audits to protect against unauthorised access, disclosure, or loss. Weretain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine laws and regulations. Once your data is no longer needed, it is securely deleted or anonymised in accordance with our data retention procedures. We use industry-standard encryption protocols to protect data transmitted between your device and our servers, and all payment information is handled through secure, certified payment channels. Our security team monitors the platform continuously to identify and respond to potential threats, and we conduct regular reviews of our data protection practices to ensure they remain effective and up to date.

5. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and other applicable Philippine laws, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request the deletion of your data in certain circumstances. You may also object to the processing of your personal data or request that we restrict how it is used, subject to our legal obligations. To exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to ensure the security of your account. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

6. Cookies and Tracking Technologies

The pinoy time platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and improve platform performance. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand how players in the Philippines use the platform so we can make improvements — these cookies collect anonymised data only. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity outside of the pinoy time platform. For more information about how cookies work and how to manage them, please refer to your browser's help documentation.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws in the Philippines. When we make significant changes, we will notify registered players through the platform or by email, and the updated policy will be published on this page with a revised date. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions about this policy or how your data is handled, please visit the FAQ page or contact our support team directly.